Unlike asset-intensive businesses, many of JET’s climate risks arise indirectly through its operating model. Good Business assessed how physical climate hazards could affect consumer behaviour, rider safety and the ability to fulfil deliveries, alongside transition risks linked to regulation, technology, energy markets and shifting stakeholder expectations. Through stakeholder engagement and scenario analysis, we developed a prioritised view of climate risks and opportunities aligned with JET’s existing risk framework, providing practical insights to support disclosure, internal alignment and strategic decision-making.